We take care of all the flight/shipping arrangements for all our customers. All you have to do is pick up your bird at your nearest airport on the same day within 3 to 5 hrs. Simple and Safe!We will coordinate flight times with our customers a few days in advance before the bird is shipped (weather permitting). The customer is supplied with the airline, flight number(s), air waybill/tracking number, and flight arrival time prior to departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird is not waiting at the airport for any length of timeWe will contact our customer once again on the day of shipment before the bird departure from our aviary. A return call, text, or e-mail to Wild Wings Aviary letting us know that the bird(s) arrived safely is greatly appreciated.